Essentials

Four practical checklists to keep every deal documented, safe, and scam-resistant.

Buying Checklist

Steps to ensure a safe, informed purchase.

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  • 01

    Confirm identity and ownership

    • Match the VIN on the car with the registration and service records
    • Verify mileage consistency across all documents
    • Check for open recalls using the VIN
    • Ask for a valid photo ID to confirm the seller is the legal owner
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  • 02

    Run history and finance checks

    • Use a trusted vehicle history report
    • Check for theft records, write-offs, or salvage status
    • Look for mileage rollbacks or inconsistencies
    • Confirm there is no outstanding finance or loan
    • Avoid the car if any records are unresolved
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  • 03

    Inspect condition before pricing

    • Inspect the car in daylight and walk around it fully
    • Check for panel gaps, paint mismatches, leaks, and rust
    • Look for uneven tire wear and suspension issues
    • Start the engine cold and listen for unusual noises
    • Question any wear or damage that doesn’t match the mileage
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  • 04

    Meet safely and test properly

    • Meet at the registered address or a verified dealership
    • Confirm the car is insured before the test drive
    • Test brakes, steering, electronics, and warning lights
    • Review all paperwork together before proceeding
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  • 05

    Pay safely and get a paper trail

    • Never pay in full before seeing the car in person
    • Keep deposits small and always use written terms
    • Prefer instant bank transfer or escrow services
    • Avoid cash payments when possible
    • Keep receipts and proof of payment
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  • 06

    Final handover

    • Only take the keys once funds have fully cleared
    • Collect all keys, spare keys, and vehicle manuals
    • Complete registration transfer before driving away
    • Update insurance immediately after ownership changes
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Selling Checklist

Tips to protect yourself and sell safely.

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  • 01

    Prepare honest paperwork

    • Gather the logbook, service history, and maintenance records
    • Include recall confirmations and repair invoices
    • List any known issues or faults clearly and upfront
    • Ensure all documents are accurate and up to date
    • Transparency helps avoid disputes after the sale
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  • 02

    Control the viewing

    • Arrange daytime appointments at your registered address
    • Remove personal items and documents from the car
    • Keep keys and paperwork with you at all times
    • Set clear boundaries for test drives and inspections
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  • 03

    Protect keys and access

    • Stay with the buyer during inspections and test drives
    • Keep keys and keyless fobs in your possession
    • Never allow unsupervised access to the vehicle
    • Retrieve keys immediately after each viewing
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  • 04

    Check insurance before test drives

    • Verify the buyer holds a valid driving licence
    • Confirm proof of insurance covers the test drive
    • Keep your own insurance policy active until the sale is complete
    • Do not allow a test drive without confirmed cover
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  • 05

    Close the deal securely

    • Prefer instant bank transfer or escrow services
    • Avoid large cash payments or third-party payers
    • Release the vehicle only after funds have fully cleared
    • Ensure a signed bill of sale is completed
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Online Safety

How to stay safe while using the platform.

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  • 01

    Secure your account

    • Use a long, unique password
    • Enable two-factor authentication when available
    • Log out on shared or public devices
    • Keep account details private at all times
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  • 02

    Spot phishing and imposters

    • Ignore messages asking for login codes or payments
    • Never click suspicious links or download attachments
    • Access your account only through the official website or app
    • Report suspicious messages or profiles immediately
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  • 03

    Keep chats on-platform

    • Message and share documents within the platform
    • Maintain a clear record of all conversations
    • Avoid moving discussions to external apps or email
    • Platform messaging helps protect both parties
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  • 04

    Limit personal data

    • Share personal details only with verified and trusted parties
    • Avoid sharing your address or ID until a meeting is confirmed
    • Do not post full VINs, serial numbers, or documents publicly
    • Be cautious with any request for sensitive information
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  • 05

    Safe devices and networks

    • Keep your device software and security tools up to date
    • Avoid logging in or making payments over public Wi-Fi
    • Use secure, private networks whenever possible
    • Log out and lock devices after each session
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Payment Safety

Guidelines for secure, fraud-free payments.

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  • 01

    Choose traceable payment methods

    • Use instant bank transfer or verified escrow services
    • Ensure payments can be tracked and confirmed
    • Never accept gift cards, cryptocurrency, or anonymous wires
    • Avoid any payment method that cannot be verified
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  • 02

    Verify who is paying

    • Confirm the payer’s account name matches the buyer
    • Be cautious of third-party or mismatched payments
    • Watch for overpayment or refund requests
    • Do not proceed if payment details raise concerns
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  • 03

    Manage deposits wisely

    • Accept small deposits only
    • Set clear written terms and refund conditions
    • Define deadlines and next steps in advance
    • Avoid holding deposits without documentation
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  • 04

    Document the transaction

    • Create a bill of sale including VIN, price, date, and names
    • Ensure both buyer and seller sign the document
    • Share and keep copies for your records
    • Use official templates where available
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  • 05

    Handover protocol

    • Hand over keys and documents only after funds have fully cleared
    • Confirm payment directly with your bank if needed
    • Meet at a bank branch when possible for added security
    • Complete the handover in a documented manner
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