Privacy Policy

1. Controller & contact

Cosmora Sàrl is the controller for processing on this platform. For any request or to exercise your rights, email us at hello@autoforsale.chClick to copy.

2. Data we collect

We collect data you provide, data generated by your use of the platform, and data from trusted services.

• Account and profile data (name, email, phone, language/locale, settings).
• Dealership data (company name, locations, team roles, public contact details, billing contacts).
• Listing data (vehicle details, photos, pricing, availability, listing performance).
• Leads and communications (messages, offers, notes, support requests).
• Verification data for KYC or safety checks (e.g., identity or business documents).
• Insurance and financing requests (vehicle usage, driver info, coverage preferences, financing amount/duration).
• Payment and billing data (invoices, subscriptions, payment status; payment details are handled by our payment processor).
• Usage and device data (IP address, timestamps, browser/device info, referrers, security logs, cookie identifiers).
• Address and location data (address inputs and place IDs used for validation and autocomplete).

3. Public and shared information

Listings and dealership profiles are public by design. This may include vehicle details, photos, dealership names, locations, opening hours, and other information you choose to publish. When you send an inquiry or offer, your contact details and messages are shared with the counterparty and relevant dealership team members to facilitate the transaction.

4. Purposes and legal bases

• Provide and operate the marketplace, accounts, and listings (contract performance).
• Enable messaging, offers, lead routing, and dealership workflows (contract performance).
• Process payments, subscriptions, and invoices (contract performance and legal obligations).
• Verify identity, prevent fraud, and secure the platform (legitimate interests and legal obligations).
• Improve the platform and understand usage (legitimate interests; consent where required for cookies).
• Send service updates and marketing communications when you opt in (consent).
• Comply with Swiss legal requirements and respond to lawful requests (legal obligation).

5. Cookies & tracking

We use essential cookies to keep you signed in, remember preferences, and protect the platform. With your consent (where required), we may use analytics or marketing cookies to understand feature usage and deliver ads. You can adjust preferences in your browser settings and, where available, through in-product cookie controls. Disabling cookies may limit some features. We also honor Global Privacy Control (GPC) and Do Not Track signals.

Additional security and anti-fraud cookies may be set by our authentication system and embedded services. Names can vary depending on your browser and security settings.

6. Sharing & recipients

• Other users and dealership teams when you post listings, send offers, or message.
• Hosting, storage, and CDN providers for infrastructure and media delivery.
• Email delivery providers for transactional emails.
• Payment processors for subscriptions, paid ads, and invoices.
• Analytics and advertising partners where consent is granted.
• Address services for autocomplete and validation.
• Security providers to protect forms.
• Professional advisers and authorities when required by law or to protect our rights.

We do not sell personal data. We do not currently share insurance or financing request data with partner providers, but may do so in the future if those services are enabled. If we do, we will limit sharing to what is necessary to provide offers.

7. International transfers

Personal data may be processed in Switzerland and, when necessary, other countries where our service providers operate (including the EU/EEA and the United States). For transfers to countries without an adequacy decision, we rely on appropriate safeguards such as the EU/CH Standard Contractual Clauses or comparable protections.

8. Retention

We keep personal data only as long as needed for the purposes above. Account and listing data are retained while your account or listings remain active. Messages, leads, and safety logs may be retained to resolve disputes and protect the platform. Billing records are kept for statutory retention periods (typically up to 10 years under Swiss law).

9. Security

We apply administrative, technical, and organisational measures to protect personal data (access controls, encryption in transit, monitoring). Sensitive documents such as KYC uploads are encrypted at rest. No online system can be guaranteed fully secure; please keep your credentials confidential and report suspected misuse promptly.

10. Your rights

• Access: request confirmation and a copy of personal data we hold about you.
• Correction: ask us to rectify inaccurate or incomplete data.
• Deletion: request deletion where permitted by law (e.g., when data is no longer needed).
• Portability: receive data you provided in a commonly used electronic format where legally required.
• Objection/withdrawal: object to processing based on legitimate interests and withdraw consent for marketing or analytics at any time.

To exercise these rights, contact hello@autoforsale.chClick to copy. We may need to verify your identity before responding.

We do not use automated decision-making that produces legal or similarly significant effects for you.

11. Marketing communications

You can opt out of marketing emails at any time by using the unsubscribe link or contacting us. Service and transactional messages (e.g., security alerts, lead updates) are necessary for the platform and are not marketing.

12. Children

The platform is not intended for individuals under 18. We do not knowingly collect data from children; if you believe a minor has provided data, please contact us so we can delete it.

13. Changes & complaints

We may update this Policy to reflect new features or legal requirements. Material changes will be announced on the platform or by email. You can lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local authority, but we encourage you to contact us first to resolve concerns.

Last updated: 15 February 2026